Arbor Pay

Arbor Pay is a school payment system integrated into the Arbor Parent App and Parent Portal, allowing parents to manage all school-related payments and bookings in one place.
 
How Arbor Pay works

Your Arbor account will automatically be set up for you when your child enrols.

Your username is the same as the main contact email address that we use to contact you.

Logging in for the first time?

Go to https://login.arbor.sc and click Forgot your password? To finish setting up your account.

Arbor Pay accepts MasterCard, Visa, Maestro, Switch, Delta, Electron and Solo. 

Parents can view the balance of their child’s catering account and a record of payments made online. Parents have the flexibility to make payments online as regularly and as often as they wish and may find it convenient to top up their child’s account monthly or weekly. 

The minimum top-up is £5. The school has set a daily spend limit for all students of £5.

How does the catering company know to deduct payment from my account?

A finger will be placed on a biometric scanner at a till. This will activate an individual’s account which will be displayed on screen for the catering operator, including name and current balance.

What about students entitled to a ‘free school meal’?

The system works the same for all students whether they pay or have a free school meal. All students have their own account to use in the same way.

The amount allocated for the free school meal will be entered into the system by the software daily and will only be accessible at lunchtime.

The system will then allow the required cash amount for each individual student to be allocated to their current cash balance. However, any underspend or missed dinner will be identified by the system and will not be added to the next day’s balance.

Students may also add extra cash to a balance to enable a greater daily spend than allocated by their free meal allowance. As this allowance can only be spent on a school dinner, extra cash added into the system can also be used for break time snacks.

What if a parent needs to pay for their child’s meals in cash?

The school has registered with PayPoint so that parents are able to take cash to their local convenience stores in order to top up their child’s account.

How do parents use PayPoint?

For parents who do not wish to make payments via their bank account they can top up their child’s account using cash at PayPoint facilities at a local convenience store. Parents who choose this method will be issued with a PayPoint card. Payments made by PayPoint may take up to 2 days to be credited to your child’s account.

Once I have topped up, how quick will my child’s account be credited?

With Arbor Pay (online), if the top-ups are carried out by 9 a.m. the student’s account will be credited in time for break and if top-ups are carried out by 10.30 a.m. the student’s accounts will be credited in time for the lunchtime session. PayPoint payments may take up to 2 days to be credited.

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United Learning comprises: United Learning Ltd (Registered in England No: 00018582. Charity No. 313999) UCST (Registered in England No: 2780748. Charity No. 1016538) and ULT (Registered in England No. 4439859. An Exempt Charity). Companies limited by guarantee.
Registered address: United Learning, Worldwide House, Thorpe Wood, Peterborough, PE3 6SB.

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