Parent Pay

We are asking all parents to only use our e-payment method to pay for dinner, trips, music lessons etc.  This can be done online using a secure website called ParentPay.

All parents are issued with a unique username and password to log into the Parentpay website –Parentpay accepts MasterCard, Visa, Maestro, Switch, Delta, Electron and Solo. Parents can view the balance of their child’s catering account and a record of payments made online. Parents have the flexibility to make payments online as regularly and as often as they wish and may find it convenient to top up their child’s account monthly or weekly. The minimum top-up is £5. The school has set a daily spend limit for all students of £5.

Money will be entered onto the system using the ParentPay secure online payment facility.

 

 

 

A finger will be placed on a biometric scanner at a till. This will activate an individual’s account which will be displayed on screen for the catering operator, including name and current balance.

The system works the same for all students whether they pay or have a free school meal. All students have their own account to use in the same way.

The amount allocated for the free school meal will be entered into the system by the software daily and will only be accessible at lunchtime.

The system will then allow the required cash amount for each individual student to be allocated to their current cash balance. However, any underspend or missed dinner will be identified by the system and will not be added to the next day’s balance.

Students may also add extra cash to a balance to enable a greater daily spend than allocated by their free meal allowance. As this allowance can only be spent on a school dinner, extra cash added into the system can also be used for break time snacks.

The ParentPay internet service is reliable and almost always available, occasionally the site may be unavailable temporarily due to necessary updates but when this happens there will usually be a notification sent out to parents by email.  If parents experience any problems, they are welcome to contact the school for advice.

The school has registered with PayPoint so that parents are able to take cash to their local convenience stores in order to top up their child’s account.

For parents who do not wish to make payments via their bank account they can top up their child’s account using cash at PayPoint facilities at a local convenience store. Parents who choose this method will be issued with a PayPoint card. Payments made by PayPoint may take up to 2 days to be credited to your child’s account.

With ParentPay (online), if the top-ups are carried out by 9 a.m. the student’s account will be credited in time for break and if top-ups are carried out by 10.30 a.m. the student’s accounts will be credited in time for the lunchtime session. PayPoint payments may take up to 2 days to be credited.

For a step-by-step guide on how to activate your account please click on this link.

The school is part of United Learning. United Learning comprises: UCST (Registered in England No: 2780748. Charity No. 1016538) and ULT (Registered in England No. 4439859. An Exempt Charity). Companies limited by guarantee. VAT number 834 8515 12.
Registered address: United Learning, Worldwide House, Thorpe Wood, Peterborough, PE3 6SB. Tel: 01832 864 444

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